Booking · Google · TripAdvisor · Hotels.com · Expedia | 42 hotels |
43,188 reviews | Dec 2024–Jul 2026 | generated 2026-07-13 01:00
Descriptive comparison only — no buy/avoid judgement. All sections use every provider
(Booking · Google · TripAdvisor · Hotels.com · Expedia), 42 hotels, with ratings normalised to /5.
TripAdvisor & Google reviewers often skew more critical than Booking; a large gap is a signal to read those reviews.
Use the selector on the chart to filter the top issues to any single hotel (or all hotels).
Maestral Adults Exclusive Hotel4.85★
★★★★★ · 54 reviews · Booking 44 · Google 9 · TripAdvisor 1
▲ strongest depts: Food & Bev (+1.6), Service (+1.6), Room (+1.4)
▼ lowest depts: Value (-0.5), Entertainment (+0.4), Cleanliness (+1.2)
top issues: Expensive parking charges (5), Sunbed/Lounger Pricing (3), Sunbed/lounger reservation problems (2)
Palace Beach Resort Fujairah4.75★
United Arab Emirates · ★★★★★ · 3426 reviews · Google 2142 · Booking 1116 · TripAdvisor 166 · Expedia 1 · Hotels.com 1
▲ strongest depts: Service (+1.7), Cleanliness (+1.6), Location (+1.6)
▼ lowest depts: Value (+0.4), Entertainment (+1.3), Food & Bev (+1.3)
top issues: Limited food variety (105), Poor food quality (55), Limited entertainment options (31)
Bluesun Hotel Jadran4.75★
Croatia · ★★★★★ · 769 reviews · Booking 457 · Google 274 · TripAdvisor 29 · Expedia 5 · Hotels.com 4
▲ strongest depts: Location (+1.7), Cleanliness (+1.4), Service (+1.4)
▼ lowest depts: Value (-0.5), Entertainment (+0.8), Room (+1.2)
top issues: Expensive parking charges (31), Sunbed/Lounger Pricing (31), Expensive drink pricing (29)
Al Manara, a Luxury Collection Hotel, Saraya Aqaba4.71★
Jordan · ★★★★★ · 1070 reviews · Booking 577 · Google 388 · TripAdvisor 98 · Expedia 6 · Hotels.com 1
▲ strongest depts: Service (+1.6), Cleanliness (+1.5), Location (+1.5)
▼ lowest depts: Value (+0.0), Entertainment (+1.1), Room (+1.3)
top issues: Pool capacity issues (20), Restrictive hotel policy (12), Poor value for money (12)
Palace Elisabeth (Hvar Heritage Hotel)4.71★
Croatia · ★★★★★ · 115 reviews · Booking 46 · Google 37 · TripAdvisor 23 · Hotels.com 5 · Expedia 4
▲ strongest depts: Location (+1.8), Food & Bev (+1.6), Cleanliness (+1.6)
▼ lowest depts: Value (+0.1), Entertainment (+0.7), Room (+1.4)
top issues: Small room size (5), Staff attitude issues (3), Poor staff professionalism (3)
Riva Marina - Hvar Hotel4.70★
Croatia · ★★★★★ · 250 reviews · Booking 140 · Google 59 · TripAdvisor 27 · Hotels.com 15 · Expedia 9
▲ strongest depts: Location (+1.8), Service (+1.8), Food & Bev (+1.8)
▼ lowest depts: Value (-0.5), Room (+0.7), Entertainment (+0.8)
top issues: Small room size (34), Insufficient storage space (21), Poor value for money (6)
Adriana - Hvar Spa Hotel4.69★
Croatia · ★★★★★ · 273 reviews · Booking 159 · Google 70 · TripAdvisor 24 · Hotels.com 12 · Expedia 8
▲ strongest depts: Location (+1.8), Food & Bev (+1.5), Service (+1.5)
▼ lowest depts: Value (-0.2), Room (+0.6), Entertainment (+1.2)
top issues: Small room size (27), Bathroom and shower issues (12), Room design and layout issues (10)
Bluesun Holiday Village Alan4.69★
Croatia · ★★★★★ · 36 reviews · Google 18 · Booking 13 · TripAdvisor 5
▲ strongest depts: Location (+1.9), Entertainment (+1.5), Food & Bev (+1.5)
▼ lowest depts: Value (+0.6), Room (+1.3), Service (+1.3)
top issues: WiFi issues (3), Unclean facilities (2), Elevator system problems (2)
Mandarin Oriental, Munich4.69★
Germany · ★★★★★ · 313 reviews · Google 231 · Booking 61 · TripAdvisor 20 · Expedia 1
▲ strongest depts: Cleanliness (+1.7), Service (+1.5), Food & Bev (+1.5)
▼ lowest depts: Value (-0.2), Entertainment (+0.9), Room (+1.5)
top issues: Noise issues outside of hotel (10), Staff attitude issues (5), Poor food quality (4)
Beach Bay Hvar Hotel4.68★
Croatia · ★★★★★ · 196 reviews · Booking 114 · Google 51 · TripAdvisor 18 · Expedia 10 · Hotels.com 3
▲ strongest depts: Location (+1.8), Service (+1.6), Cleanliness (+1.3)
▼ lowest depts: Value (+0.0), Entertainment (+0.7), Room (+0.9)
top issues: Small room size (14), Missing dining facilities/venues (10), Noise due to poor soundproofing (8)
Mandarin Oriental, Muscat4.68★
Oman · ★★★★★ · 854 reviews · Google 536 · Booking 249 · TripAdvisor 61 · Hotels.com 5 · Expedia 3
▲ strongest depts: Room (+1.6), Service (+1.5), Cleanliness (+1.4)
▼ lowest depts: Value (-0.1), Food & Bev (+1.3), Entertainment (+1.3)
top issues: Poor food quality (32), Limited food variety (25), Poor restaurant service (20)
Heritage Hotel Kaštelet4.68★
Croatia · ★★★★★ · 146 reviews · Booking 79 · Google 59 · TripAdvisor 6 · Expedia 1 · Hotels.com 1
▲ strongest depts: Location (+1.6), Service (+1.5), Cleanliness (+1.2)
▼ lowest depts: Value (+0.1), Entertainment (+0.4), Room (+0.9)
top issues: Sunbed/Lounger Pricing (8), Overcrowded beach (7), Poor food quality (7)
The Bristol Belgrade4.67★
Serbia · ★★★★★ · 1025 reviews · Booking 561 · Google 436 · TripAdvisor 20 · Expedia 4 · Hotels.com 4
▲ strongest depts: Cleanliness (+1.5), Service (+1.4), Room (+1.3)
▼ lowest depts: Value (+0.2), Location (+1.0), Entertainment (+1.2)
top issues: Noise issues outside of hotel (37), Poor breakfast service (17), Poor food quality (13)
Address Beach Resort Fujairah4.65★
United Arab Emirates · ★★★★★ · 3123 reviews · Google 2163 · Booking 836 · TripAdvisor 122 · Hotels.com 2
▲ strongest depts: Cleanliness (+1.6), Service (+1.5), Location (+1.4)
▼ lowest depts: Value (-0.2), Entertainment (+0.7), Food & Bev (+1.1)
top issues: Poor food quality (131), Limited food variety (106), Limited beach loungers (90)
Saraya Aqaba Beach Club4.64★
Jordan · ★★★★★ · 331 reviews · Booking 275 · Google 42 · TripAdvisor 11 · Hotels.com 2 · Expedia 1
▲ strongest depts: Service (+1.5), Cleanliness (+1.3), Food & Bev (+1.3)
▼ lowest depts: Value (-0.7), Entertainment (+0.5), Room (+0.8)
top issues: Restrictive hotel policy (5), Bathroom and shower issues (5), Inadequate room cleaning (5)
Four Seasons Resort Marrakech4.63★
Morocco · ★★★★★ · 551 reviews · Google 264 · Booking 233 · TripAdvisor 54
▲ strongest depts: Location (+1.6), Entertainment (+1.4), Food & Bev (+1.4)
▼ lowest depts: Value (-0.9), Cleanliness (+1.1), Room (+1.2)
top issues: Poor reception service quality (10), Poor staff professionalism (10), Management responsiveness problems (10)
The Westin Saraya Aqaba Resort & Spa4.61★
Jordan · ★★★★★ · 802 reviews · Google 410 · Booking 312 · TripAdvisor 76 · Expedia 2 · Hotels.com 2
▲ strongest depts: Service (+1.6), Location (+1.5), Food & Bev (+1.4)
▼ lowest depts: Value (-0.5), Entertainment (+1.0), Room (+1.2)
top issues: Pool capacity issues (16), Poor value for money (14), Limited food variety (12)
Grand Hotel Imperiale4.58★
Italy · ★★★★★ · 155 reviews · Booking 77 · Google 70 · TripAdvisor 8
▲ strongest depts: Location (+1.6), Service (+1.2), Cleanliness (+1.0)
▼ lowest depts: Value (-0.7), Entertainment (+0.7), Room (+0.7)
top issues: Poor communication (5), Poor breakfast service (4), Sunbed/Lounger Pricing (4)
Bluesun Holiday Village Bonaca4.56★
Croatia · ★★★★★ · 794 reviews · Booking 439 · Google 321 · TripAdvisor 29 · Hotels.com 3 · Expedia 2
▲ strongest depts: Location (+1.4), Service (+1.4), Food & Bev (+1.1)
▼ lowest depts: Value (-0.1), Room (+0.8), Cleanliness (+0.9)
top issues: Pest control problems (31), Poor food quality (28), Limited food variety (24)
Fairmont Residences La Marina Rabat-Sale4.55★
Morocco · ★★★★★ · 871 reviews · Google 543 · Booking 236 · TripAdvisor 84 · Expedia 4 · Hotels.com 4
▲ strongest depts: Location (+1.5), Service (+1.5), Entertainment (+1.3)
▼ lowest depts: Value (-0.8), Food & Bev (+1.0), Room (+1.0)
top issues: Poor restaurant service (17), Pest control problems (15), Poor staff professionalism (14)
The St. Regis Amman4.54★
Jordan · ★★★★★ · 922 reviews · Google 710 · Booking 159 · TripAdvisor 50 · Hotels.com 3
▲ strongest depts: Location (+1.6), Room (+1.3), Food & Bev (+1.2)
▼ lowest depts: Value (-0.6), Entertainment (+1.1), Service (+1.1)
top issues: Staff attitude issues (13), Poor food quality (12), Poor staff professionalism (9)
Bluesun Hotel Maestral4.54★
Croatia · ★★★★★ · 229 reviews · Booking 154 · Google 63 · TripAdvisor 7 · Hotels.com 3 · Expedia 2
▲ strongest depts: Location (+1.4), Food & Bev (+0.9), Service (+0.7)
▼ lowest depts: Value (-0.9), Entertainment (+0.1), Room (+0.4)
top issues: Sunbed/Lounger Pricing (18), Expensive parking charges (13), Poor food quality (13)
Bluesun hotel Berulia4.50★
Croatia · ★★★★★ · 758 reviews · Booking 365 · Google 337 · TripAdvisor 50 · Expedia 4 · Hotels.com 2
▲ strongest depts: Location (+1.5), Service (+1.0), Cleanliness (+1.0)
▼ lowest depts: Value (-0.7), Room (+0.5), Entertainment (+0.6)
top issues: Excessive stairs and steps (48), Poor food quality (37), Missing room amenities (32)
The Ritz-Carlton, Vienna4.50★
Austria · ★★★★☆ · 789 reviews · Booking 420 · Google 302 · TripAdvisor 45 · Hotels.com 12 · Expedia 10
▲ strongest depts: Location (+1.5), Entertainment (+1.2), Service (+1.2)
▼ lowest depts: Value (-0.2), Cleanliness (+0.6), Room (+0.8)
top issues: Hotel needs renovation (20), Poor food quality (15), Poor breakfast service (15)
W Amman4.49★
Jordan · ★★★★☆ · 1638 reviews · Booking 921 · Google 477 · TripAdvisor 225 · Expedia 10 · Hotels.com 5
▲ strongest depts: Food & Bev (+1.5), Location (+1.5), Service (+1.4)
▼ lowest depts: Value (-0.5), Entertainment (+0.7), Room (+0.8)
top issues: Poor value for money (23), Room design and layout issues (22), Property layout issues (16)
Bluesun Holiday Village Afrodita4.49★
Croatia · ★★★★☆ · 560 reviews · Booking 287 · Google 241 · TripAdvisor 30 · Expedia 1 · Hotels.com 1
▲ strongest depts: Location (+1.6), Service (+1.2), Entertainment (+0.8)
▼ lowest depts: Value (-0.7), Room (+0.7), Cleanliness (+0.7)
top issues: Poor food quality (34), Inadequate room cleaning (32), Limited food variety (28)
The St. Regis Belgrade4.48★
Serbia · ★★★★☆ · 556 reviews · Google 310 · Booking 224 · TripAdvisor 14 · Expedia 5 · Hotels.com 3
▲ strongest depts: Location (+1.5), Service (+0.8), Entertainment (+0.6)
▼ lowest depts: Value (-1.3), Cleanliness (-0.0), Room (+0.5)
top issues: Inadequate room cleaning (18), Poor food quality (14), Staff attitude issues (12)
Bluesun Hotel Elaphusa4.47★
Croatia · ★★★★☆ · 834 reviews · Booking 495 · Google 297 · TripAdvisor 42
▲ strongest depts: Location (+1.6), Cleanliness (+1.0), Food & Bev (+0.9)
▼ lowest depts: Value (-0.7), Room (+0.5), Entertainment (+0.8)
top issues: Poor food quality (31), No drinks included at dinner (26), Overcrowded dining area (24)
Saraya Aqaba Waterpark4.47★
Jordan · ★★★★☆ · 831 reviews · Google 831
▲ strongest depts: Cleanliness (+1.5), Location (+1.4), Service (+1.4)
▼ lowest depts: Room (-0.3), Value (-0.1), Entertainment (+1.2)
top issues: Restrictive hotel policy (26), Overcrowded facilities (16), Poor value for money (16)
Vida Beach Resort Marassi Al Bahrain4.46★
Bahrain · ★★★★☆ · 4049 reviews · Booking 1984 · Google 1781 · TripAdvisor 282 · Expedia 1 · Hotels.com 1
▲ strongest depts: Location (+1.4), Food & Bev (+1.3), Service (+1.3)
▼ lowest depts: Value (-0.7), Room (+0.0), Cleanliness (+1.0)
top issues: Small room size (159), Poor value for money (110), Missing room amenities (76)
Bluesun Hotel Alga4.42★
Croatia · ★★★★☆ · 1982 reviews · Booking 1113 · Google 821 · TripAdvisor 36 · Hotels.com 9 · Expedia 3
▲ strongest depts: Location (+1.5), Cleanliness (+1.1), Service (+1.0)
▼ lowest depts: Value (-0.5), Room (+0.4), Entertainment (+0.5)
top issues: Poor food quality (91), Limited food variety (84), Expensive parking charges (71)
Bluesun Hotel Neptun - All Inclusive4.41★
Croatia · ★★★★☆ · 1262 reviews · Booking 752 · Google 456 · TripAdvisor 50 · Hotels.com 3 · Expedia 1
▲ strongest depts: Location (+1.6), Service (+1.2), Entertainment (+0.8)
▼ lowest depts: Value (+0.1), Room (+0.4), Cleanliness (+0.7)
top issues: Poor food quality (62), Limited food variety (53), Poor drink quality (43)
Bluesun Hotel Borak4.41★
Croatia · ★★★★☆ · 370 reviews · Booking 284 · Google 67 · Hotels.com 7 · TripAdvisor 7 · Expedia 5
▲ strongest depts: Location (+1.6), Service (+1.0), Food & Bev (+0.9)
▼ lowest depts: Value (-0.7), Room (+0.5), Cleanliness (+0.8)
top issues: Expensive parking charges (17), Coffee machine queuing problems (17), Poor food quality (16)
The St. Regis La Bahia Blanca Resort, Tamuda Bay4.36★
Morocco · ★★★★☆ · 424 reviews · Google 236 · Booking 130 · TripAdvisor 48 · Expedia 6 · Hotels.com 4
▲ strongest depts: Location (+1.6), Room (+1.3), Cleanliness (+1.2)
▼ lowest depts: Value (-1.2), Entertainment (+0.8), Food & Bev (+0.8)
top issues: Poor restaurant service (32), Limited food variety (25), Slow service response (25)
Bluesun Hotel Marina4.36★
Croatia · ★★★★☆ · 816 reviews · Booking 630 · Google 181 · TripAdvisor 5
▲ strongest depts: Location (+1.4), Cleanliness (+1.1), Service (+0.7)
▼ lowest depts: Value (-0.8), Entertainment (+0.2), Food & Bev (+0.5)
top issues: Poor food quality (51), Expensive parking charges (46), Limited parking availability (42)
Camping Paklenica4.34★
Croatia · ★★★★☆ · 262 reviews · Google 153 · Booking 108 · TripAdvisor 1
▲ strongest depts: Location (+1.3), Service (+1.0), Cleanliness (+0.8)
▼ lowest depts: Value (+0.4), Room (+0.5), Entertainment (+0.5)
top issues: Outdated facilities (15), Broken and damaged facilities (10), Overcrowded beach (9)
Bluesun Hotel Soline4.34★
Croatia · ★★★★☆ · 1159 reviews · Booking 721 · Google 395 · TripAdvisor 34 · Hotels.com 6 · Expedia 3
▲ strongest depts: Location (+1.5), Food & Bev (+0.9), Service (+0.8)
▼ lowest depts: Value (-0.6), Entertainment (+0.3), Room (+0.5)
top issues: Poor food quality (55), Limited parking availability (49), Expensive parking charges (45)
Address Jabal Omar Makkah Hotel (فندق العنوان جبل عمر مكة)4.26★
Saudi Arabia · ★★★★☆ · 8230 reviews · Booking 8119 · TripAdvisor 111
▲ strongest depts: Location (+0.9), Cleanliness (+0.8), Entertainment (+0.8)
▼ lowest depts: Value (-0.6), Food & Bev (+0.1), Service (+0.2)
top issues: Inconvenient location (441), Poor food quality (313), Check-in delays (264)
Amfora Hvar Grand Beach Resort4.19★
Croatia · ★★★★☆ · 1228 reviews · Booking 610 · Google 486 · TripAdvisor 78 · Hotels.com 28 · Expedia 26
▲ strongest depts: Location (+1.4), Food & Bev (+1.2), Service (+1.0)
▼ lowest depts: Value (-0.8), Room (-0.1), Cleanliness (+0.4)
top issues: Small room size (102), Hotel needs renovation (63), Poor room maintenance (51)
Pharos - Hvar Bayhill Hotel4.16★
Croatia · ★★★★☆ · 958 reviews · Booking 697 · Google 154 · Hotels.com 52 · TripAdvisor 34 · Expedia 21
▲ strongest depts: Location (+1.1), Food & Bev (+1.0), Entertainment (+0.9)
▼ lowest depts: Value (-0.3), Room (-0.0), Service (+0.5)
top issues: Small room size (89), Staff attitude issues (48), Inconvenient location (44)
Bagno Remo Beach Club3.37★
Italy · ★★★☆☆ · 27 reviews · Google 27
▲ strongest depts: Location (+0.8), Entertainment (+0.5), Service (-0.1)
▼ lowest depts: Value (-1.5), Food & Bev (-0.7), Service (-0.1)
top issues: Poor restaurant service (7), Staff attitude issues (6), Poor staff behavior (6)
Hotel Sirena Hvar3.37★
Croatia · ★★★☆☆ · 150 reviews · Booking 97 · Google 44 · Hotels.com 6 · Expedia 2 · TripAdvisor 1
▲ strongest depts: Location (+1.1), Food & Bev (+0.8), Service (+0.7)
▼ lowest depts: Room (-0.8), Cleanliness (-0.2), Value (-0.1)
top issues: Hotel needs renovation (41), Outdated facilities (12), Inconvenient location (9)
Ratings normalised to /5 (Booking/Hotels.com/Expedia are ÷2) across Booking · Google · TripAdvisor · Hotels.com · Expedia.
Department sentiment −2..+2 from the wide dataset; issues from the master issue dataset (151
categories).
~19 months of data. Benchmark is internal (chain average). Issue type buckets are
descriptive categories (see issue_taxonomy.py).